Return & Refund Policy

Return & Refund Policy

We trust in fulfilling and enchanting our clients. The item which we sell we accept that is all that client can get at the cost. Metropolitan Fashion proceeds with pursue securing our client's advantages and endeavors hard to fulfill your necessities with our cordial client administrations. Our merchandise exchange is made remembering our significant clients and subsequently we have simple straightforward method for it. Nonetheless, we wish that you don't have to utilize the approach beyond what many would consider possible yet we do comprehend that under unexpected conditions it is important to supplant/return the item. To guarantee this, we have planned problem free and smoothed out interaction to restore items, at whatever point appropriate.

What is Return Policy?

Products will return If Mention Description / Showing on Website is different.
Products which you received in "Damaged/Defective/Broken" condition
Products not as per description/photo on the website.

For register your dispute within 24 hrs from the delivered time.
For Dispute Email Our Team:

Disputes registered after stipulated time we are unable to Accept Refund or Return. We are not entertained Refund Policy keep always in mind.

Note: Items falling under following categories can't be return:
Custom stitched products
2. Don’t like or as your expectation

Customer can return a defective product within 7 days.

Please go through the below points to find out whether your shipment is eligible for return or not:-

  • If a customer wants to exchange the product, in any case, they need to send the product by their own courier service to our warehouse. Urban Fashion will not bear the courier charges.
  • Returns are accepted only if there is a manufacturing defect in the delivered product.
  • Product can be Replace only when we receive back at our ware house.
  • We shall not refund the shipping charges paid by you while purchasing the item
  • We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
  • For alterations, you can send the product back to us for which the shipping charges will be borne by the customer.
  • We will not process a refund in case you do not like the product due to any reason.
  • Our customers are hereby notified that we do not accept any cancellations
  • No returns shall be accepted for the items sold in clearance sale or during any promotional offers.
  • A person who ordered from our website is agreed to our all the terms & conditions mentioned as above. One who does not agree with them, should not proceed to order anything from our website
  • All the legal cases will be the treated in only SURAT jurisdiction court.